What is Hybrid Support? A Winning IT Strategy for Your Business

What is Hybrid Support? A Winning IT Strategy for Your Business

In the ever-evolving digital era, businesses constantly search for cutting-edge solutions to optimise their IT infrastructure without compromising financial stability. Amidst this pursuit, a strategy has emerged as a frontrunner: adopting a hybrid support model. This innovative approach seamlessly blends the advantages of outsourced IT services with an in-house team, enabling businesses to forge a comprehensive and…

Internet Connectivity Issues

Internet Connectivity Issues

Introduction: A church in Sheppey was facing two major issues with its audio-visual equipment and internet connectivity. Despite having monitors installed in the church that ran to the HiFi system with speakers and microphones, the wifi signal was spotty, and there was no internet connectivity. This posed a problem during the COVID-19 pandemic as the…

Protection against Phishing Scam

Protection against Phishing Scam

A Marine Company, based in Sheppey reached out to our team at IT Manager. They specialise in the re-fitting, re-kit, painting, and treatment of boats, docks, and the building of safety structures along the Thames river. Problem: The team at IT Manager received a panicked phone call from the company’s Managing Director, informing us that…

IT Procurement & Support

IT Procurement & Support

A tech company based in Ipswich, had its in-house IT team handling day-to-day IT support. And the company had brought in external IT support to run a project to refurbish their offices, as they needed a large number of monitors, docking stations, keyboards, and mice. Problem: However, the company employed did not have the necessary…